Clinic Success Stories

How practices across England transformed recruitment, onboarding and UDA delivery with Dentello.

Aggregate Results Across All Clinics

Data collected from 150+ practices using Dentello (2023-2024)

62%

Faster Time-to-Hire
8-12 weeks vs 20-24 weeks

58%

Agency Spend Reduction
Average £32K saved per clinic

+34 %

UDA Shortfall Reduction
Average performance improvemen

-72%

Onboarding Time Reduction GDC/UKVI processing accelerated

Featured Case Studies

Real clinics solving real workforce challenges

Riverside Dental Group London • 4 Sites • NHS Practice

The Problem
4-site NHS group struggling with 6-month hiring cycles. Persistent workforce shortages across all locations affecting UDA delivery and patient access.

The Solution
End-to-end workforce management: matching, UKVI coordination, NHS Performer List support, structured onboarding via Dentello Academy.

Results

8

Dentists Placed

8wks

Avg Placement

+34%

UDA Increase

100%

Compliance

Cornerstone Dental
Birmingham • Mixed Practice

The Problem
Underdelivering NHS contract by 35%. Private revenue compensating but model unsustainable. Unable to predict workforce capacity.

The Solution
3 NHS-trained dentists placed with real-time UDA performance tracking. Dashboard enabled capacity optimization and predictable planning.

Results

+40%

UDA Delivery

£180K

Revenue Impact

100%

Contract Met

3

Dentists

Citycare NHS Dental Manchester • NHS Practice

The Problem
£85K annual recruitment agency spend. No pipeline visibility. Inconsistent results with no compliance tracking or performance metrics.

The Solution
Performance-based Dentello model. Transparent pricing, automated compliance tracking, structured onboarding reducing total costs by 60%.

Results

60%

Cost Reduction

5

Placements

12wks

Avg Timeline

£51K

Annual Savings

Trinity Dental Group
Leeds • 7 Sites • Corporate

The Problem
Rapid expansion to 7 sites stalled. Unable to staff new acquisitions systematically. Needed scalable workforce solution for multi-site operations.

The Solution
Centralized workforce pipeline management. 14 placements across 7 sites with unified performance tracking and compliance systems.

Results

7

Sites Staffed

14

Dentists

18mo

Timeline

100%

Success Rate

Whitefield Dental Care
Yorkshire • NHS Practice

The Problem
40% onboarding dropout rate due to complex UKVI and NHS compliance requirements. Time and resources wasted on failed placements.

The Solution
Dentello Academy structured onboarding: UKVI support, NHS Performer List guidance, clinical workflows training, and compliance management.

Results

100%

Success Rate

6

Dentists

Zero

Dropouts

-40%

vs Previous

Premier Smile Clinic
Bristol • Mixed Practice

The Problem
No visibility into workforce pipeline. Reactive hiring leading to patient access issues and missed revenue opportunities during shortages.

The Solution
12-month workforce forecasting with systematic pipeline management. Real-time capacity planning and predictive analytics dashboard.

Results

+28%

Capacity

4

Dentists

Zero

Shortages

£95K

Revenue Gain

Full Case Study

How Riverside Dental Group Reduced Hiring Time from 6 Months to 8 Weeks

A 4-site NHS practice group in London transforms workforce planning with systematic recruitment infrastructure

Clinic Overview

Organization

Riverside Dental Group

Practice Type

100% NHS

Team Size

12 dentists, 4 practice managers

Location

Greater London (4 sites)

Annual UDA Target

24,000 UDAs across 4 sites

Challenge Duration

18 months prior to Dentello

The Workforce Challenge

Riverside Dental Group operated 4 NHS dental practices across Greater London with a combined UDA target of 24,000 annually. Despite strong clinical leadership and established patient bases, the group faced persistent workforce shortages across all locations

The problems were systematic

Clinical Director Sarah Mitchell described the situation: "We were in a constant state of firefighting. Every few months, we'd lose a dentist and enter another 6-month cycle with no guarantee of outcome. Patient waiting lists grew, staff morale suffered, and we had no systematic way to plan ahead."

The Dentello Implementation

Riverside switched to Dentello's end-to-end workforce management platform in March 2024. The implementation involved:

Workforce Assessment & Planning

Riverside Initial audit of current capacity, UDA targets, and 12-month hiring forecast across all 4 sites. Group

Candidate Matching & Interviews

Dentello sourced 8 qualified candidates with NHS experience from international markets. All interviews coordinated within 3 weeks.

UKVI & Compliance Support

Full Skilled Worker visa application support, document preparation, and timeline management. NHS Performer List application guidance included.

Structured Onboarding via Dentello Academy

All dentists completed standardized training: UK clinical workflows, UDA system, GDC compliance, and NHS contract requirements.

Performance Dashboard Deployment

Real-time UDA tracking, capacity insights, and compliance monitoring across all sites via centralized platform.

The entire process—from initial contact to first dentist starting clinical work—took 8 weeks on average, compared to the previous 24-week timeline.

Results & Impact

73%

Faster Hiring
8 weeks vs 24 weeks previously

+34%

UDA Performance Increase
From 78% to 104% of target

100%

Onboarding Success
Zero dropouts across 8 placements

£156K

Revenue Impact
Additional UDA delivery value

“Dentello transformed our workforce planning from reactive firefighting to systematic, predictable capacity management. We now have full visibility into our pipeline—something we never had with traditional recruitment agencies. The performance dashboard has been game-changing for multi-site operations.”

Sarah Mitchell
Clinical Director, Riverside Dental Group

“The structured onboarding through Dentello Academy made all the difference. Previous hires struggled with NHS systems for months. With Dentello, every dentist arrives clinically prepared and compliance-ready from day one.”
Rachel Patel
Clinical Director, Operations Manager, Riverside Dental Group

See How Dentello Can Support Your Clinic

Book a call with our team to discuss your workforce challenges and explore how Dentello’s systematic approach can transform your recruitment, onboarding, and performance management.