After the operator decided to reopen a previously closed clinic, Dentello supplied and managed the dentists that made it deliverable. NHS Grampian validated the results in writing in December 2024.
Patient access 5,973 to 15,000. Appointments 17,117 to 33,847. Treatment plans 10,305 to 21,968. NHS Grampian validated, written confirmation December 2024.
The clinic had closed. The demand for care had not gone away, but without dentists the site could not operate. This is the pattern across NHS dentistry: the constraint is workforce, not need.
The operator made the commercial decision to reopen the site. Dentello supplied and managed the workforce that made the decision deliverable, the one ingredient the open market could not provide.
Eight dentists were sourced from the proprietary network, taken through activation to GDC and NHS registered, onboarded into the site and supported once working, so a reopened clinic stayed open and delivering.
NHS Grampian validated the outcomes in writing in December 2024: patient access rose 151%, appointments rose 98% and treatment plans more than doubled. A clinic that had been written off became one of the strongest examples of workforce led recovery in the country.
An established clinic was acquired by a corporate group supported by Dentello while operating at a loss of approximately £15,000 to £20,000 per month. Dentello rebuilt the clinical workforce, expanded capacity and cut waiting times from years to months.
Two specialist orthodontists and three orthodontic therapists introduced after acquisition. Average waiting time reduced from two to three years to approximately three months, sustained since implementation. Figures provided by the operator.
An established orthodontic clinic was operating at a loss of approximately £15,000 to £20,000 per month. Across the region, patients commonly faced waiting times of two to three years for orthodontic treatment, reflecting the wider pressure on regional orthodontic services.
A corporate group, supported by Dentello, acquired the clinic. The commercial case depended on turning clinical capacity around quickly, and capacity meant clinicians the open market could not supply at pace.
Dentello implemented a workforce transformation strategy, introducing two specialist orthodontists and three orthodontic therapists to increase clinical capacity and improve patient access.
By restructuring the clinical workforce and expanding treatment capacity, Dentello reduced average waiting times from two to three years to approximately three months, and that improvement has been sustained since implementation. The outcome was a substantial increase in access to care, an improved patient experience, greater utilisation of clinical resources, and a scalable orthodontic service model capable of meeting local demand more effectively.





























Closed or under-delivering practices across England, Scotland and Wales, brought back to full delivery by placed Dentello teams.
Yes. NHS Grampian validated the reopening and the outcomes in writing in December 2024. Patient access rose 151%, appointments rose 98% and treatment plans more than doubled.
The operator made the commercial decision to reopen. Dentello supplied and managed the workforce that made the reopening deliverable.
An established clinic was acquired while loss making, at approximately £15,000 to £20,000 per month. Dentello introduced two specialist orthodontists and three orthodontic therapists, expanding capacity and reducing average waiting times from two to three years to approximately three months, sustained since implementation.
Where the demand exists and the operator decides to act, the same workforce led approach applies. Talk to us about your situation.
Talk to Dentello about your workforce, or see how the platform delivers results like these.
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