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Case Studies

Proof, not promises. Validated results.

Dentello publishes only outcomes it can evidence. Our anchor case, the reopening of a closed clinic in Peterhead, was independently validated by NHS Grampian.

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NHS Validated · Peterhead, Scotland

A closed clinic, now home to 8 dentists.

After the operator decided to reopen a previously closed clinic, Dentello supplied and managed the dentists that made it deliverable. NHS Grampian validated the results in writing in December 2024.

8
Dentists placed
+151%
Patient access / yr
+98%
Appointments / yr
+113%
Treatment plans

Patient access 5,973 to 15,000. Appointments 17,117 to 33,847. Treatment plans 10,305 to 21,968. NHS Grampian validated, written confirmation December 2024.

The situation

The clinic had closed. The demand for care had not gone away, but without dentists the site could not operate. This is the pattern across NHS dentistry: the constraint is workforce, not need.

The decision

The operator made the commercial decision to reopen the site. Dentello supplied and managed the workforce that made the decision deliverable, the one ingredient the open market could not provide.

What Dentello did

Eight dentists were sourced from the proprietary network, taken through activation to GDC and NHS registered, onboarded into the site and supported once working, so a reopened clinic stayed open and delivering.

The validated result

NHS Grampian validated the outcomes in writing in December 2024: patient access rose 151%, appointments rose 98% and treatment plans more than doubled. A clinic that had been written off became one of the strongest examples of workforce led recovery in the country.

Workforce Transformation · Orthodontic Acquisition

Visage Orthodontics: from monthly losses to a three month waiting list.

An established clinic was acquired by a corporate group supported by Dentello while operating at a loss of approximately £15,000 to £20,000 per month. Dentello rebuilt the clinical workforce, expanded capacity and cut waiting times from years to months.

3 mo
Average wait now
2 to 3 yrs
Wait before acquisition
5
Specialists and therapists added
£15k+
Monthly loss reversed

Two specialist orthodontists and three orthodontic therapists introduced after acquisition. Average waiting time reduced from two to three years to approximately three months, sustained since implementation. Figures provided by the operator.

The situation

An established orthodontic clinic was operating at a loss of approximately £15,000 to £20,000 per month. Across the region, patients commonly faced waiting times of two to three years for orthodontic treatment, reflecting the wider pressure on regional orthodontic services.

The acquisition

A corporate group, supported by Dentello, acquired the clinic. The commercial case depended on turning clinical capacity around quickly, and capacity meant clinicians the open market could not supply at pace.

What Dentello did

Dentello implemented a workforce transformation strategy, introducing two specialist orthodontists and three orthodontic therapists to increase clinical capacity and improve patient access.

The result

By restructuring the clinical workforce and expanding treatment capacity, Dentello reduced average waiting times from two to three years to approximately three months, and that improvement has been sustained since implementation. The outcome was a substantial increase in access to care, an improved patient experience, greater utilisation of clinical resources, and a scalable orthodontic service model capable of meeting local demand more effectively.

Our network

Practices across the UK where Dentello has placed dentists.

Aberdeen Dental Care
Acorn Dental Centre
Alauna Dental Care Maryport
Alverna House Dental Practice
Alyn Dental Mold
Barrow Dental Aesthetics
Bridge St Aesthetic & Dental Clinic
Broxburn Smile Centre
Church Street Dental Practice
Cove Bay Dental and Implant Clinic
Cupar Dental and Implant Centre
Egremont Dental and Implant Centre
GK Dental Hawick
Glenrothes Dental House
Great King St Dental
Holburn Dental Care
Keith Dental House
Kendal Dental and Implant Clinic
Kingdom Dental Glenrothes
Leven Dental and Implant Centre
Lochside Dental Practice
Moston Dental Practice
Old Town Dental Care
Oldmachar Dental Care
Paddock Dental Centre
Peterhead Dental and Implant Centre
Stockton Heath Dental
Visage Orthodontics Aberdeen
Waterloo Dental & Implant Clinic
More Results

Six more clinics, same outcome.

Closed or under-delivering practices across England, Scotland and Wales, brought back to full delivery by placed Dentello teams.

England · Formerly Mint Dental
Contract fulfilment66 → 100%
Dentists4 → 8+4
Therapists0 → 4+4
Nurses5 → 12+7
England · Reopened From Closed
Contract fulfilment0 → 100%
Dentists0 → 5+5
Therapists0 → 1+1
Nurses0 → 7+7
England · Reopened From Closed
Contract fulfilment0 → 100%
Dentists0 → 1+1
Therapists0 → 3+3
Nurses0 → 8+8
Scotland · Reopened From Closed
Registered patients0 → 8,697+8,697
Dentists0 → 4+4
Open sinceNov 2025
Scotland · Reopened In 4 Months
Registered patients0 → 6,061+6,061
Dentists0 → 5+5
Time taken4 months
Wales · Reopened From Closed
Dentists0 → 5+5
Before DentelloClosed
TodayOpen
Common Questions

About our case studies.

Is the Peterhead result independently validated?+

Yes. NHS Grampian validated the reopening and the outcomes in writing in December 2024. Patient access rose 151%, appointments rose 98% and treatment plans more than doubled.

Who decided to reopen the clinic?+

The operator made the commercial decision to reopen. Dentello supplied and managed the workforce that made the reopening deliverable.

What happened at Visage Orthodontics?+

An established clinic was acquired while loss making, at approximately £15,000 to £20,000 per month. Dentello introduced two specialist orthodontists and three orthodontic therapists, expanding capacity and reducing average waiting times from two to three years to approximately three months, sustained since implementation.

Where do these figures come from?+
Peterhead is independently validated by NHS Grampian, confirmed in writing in December 2024. The remaining results are practice delivery and transition data recorded at takeover and today, published with their source.
Can Dentello do this for our site?+

Where the demand exists and the operator decides to act, the same workforce led approach applies. Talk to us about your situation.

Where Next

See how it is done.

See what a managed workforce can do.

Talk to Dentello about your workforce, or see how the platform delivers results like these.

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